Any undamaged, and unused items can be returned for refund or exchange within 14 days of delivery date. After 14 days all sales are final.
Please reach out to firstname.lastname@example.org for return authorization and provide a brief reason for your return.
Returns must be shipped within three business days of receiving return authorization, and customer is responsible for return shipping costs.
Returns must include all original receipts, tags and accompanying packaging.
Items purchased with a promotion or discount code can be exchanged or returned for store credit only.
Items purchased using store credit are final sale.
We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.
Refunds will be processed in the form in which payment was received.
Please allow up to 10 days for your refund to process.
We reserve the right to refuse any returned item that does not meet our return policies.
please send returns to below address
(Bureau 1.03/ Interphone Version)
14-16, rue Soleillet
EU customers receive free domestic shipping.
International customers pay for shipping.
International customers are responsible for any additional costs imposed by the local government upon delivery to the destination country.
International customers who refuse delivery of their package will incur a 10% restocking fee deducted from their refund. The original shipping cost will not be refunded.